Sunday, December 5, 2010


twenty five minus midnight

It would be lovely to wake up at five in the morning and go to work, knowing there is something to do when it is time to face the desktop. But against all logical projections, the client did not advertise the product. Output posted a new low this month.

Ridiculous as it may sound, but the 13-day work scheme continues. Either the agents are holding on to the slimmest of hope that our lives will return back to normal, or they are simply entrenched - and waiting - and would flee at once when another call center opens its doors. It is poignant to see our numbers falling, but what cuts deep is that we remain faithful to the old business model hoping for a turnaround.

Though my work days (and salary) have not been slashed, the guilt of seeing others make both ends meet with a paycheck the lesbian driver gets is enough to drive any sane person to the pages of Jobstreet. I have been told many times to let go, but how can you leave when an unfinished business remains?

Ganja girl, who is a single mom rants the other day. Her clients didn't pay for the articles they commissioned. She continuously asks for leads - which - I have already shared last month. 

It is common knowledge that people borrow money to pay past loans. When the 13th month pay gets released, half would go to debt commitments alone.

These anecdotes add glum to the already unspoken yet equally heartbreaking stories on the floor. No matter how the optimist in me try to look at things, the graph I prepare shows the situation spiraling out of control.

Tomorrow will be another day. I may find myself looking for things to do, but like everyone else, survival depends on how good pretending is that its still business as usual.

arrives at work at past 8:30, call time is 6:00
superior officer still not around
shifts to other accounts to analyze agents' performance
life is good, still.